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One inbox to rule them all.

Text, email, chat, social DMs, voicemail — every conversation threaded per customer in one clean interface.

Image: Unified Inbox — Multi-Channel Conversations

Why businesses love this

Every Channel, One View

Stop toggling between 6 apps. SMS, email, web chat, Facebook, Instagram, and Google messages — all here.

Customer Timeline

See the full history with every contact: past conversations, bookings, reviews, payments, and notes.

Team Assignments

Route conversations to the right team member. Set auto-assign rules by service type or location.

Smart Prioritization

AI flags urgent messages, hot leads, and unhappy customers so you tackle what matters first.

100%

Message capture rate

6+

Channels unified

70%

Faster response times

How it works

1

Connect your channels

Link phone, email, web chat, and social accounts in the setup wizard.

2

Set routing rules

Define who handles what — by service, location, or AI confidence level.

3

Never miss a message

Everything lands in one place. AI pre-drafts responses. You approve or let it fly.

Ready to automate your unified inbox?

Book a 15-minute demo and see this feature running for your business — live.

Book Your Free Demo